By connecting to and utilizing GeneralsOnline services, you agree to the privacy policy outlined below.
GeneralsOnline does not collect data beyond what is necessary to run the service effectively.
Data is never transmitted to a third party other than the data processors listed below. Data is never sold under any circumstances.
EUROPEAN RESIDENTS: By choosing to install and accept the license for GeneralsOnline, your personal data will be transferred to and stored in the United States, a country outside the European Economic Area (EEA) that does not benefit from an adequacy decision by the European Commission. We rely on your explicit consent to ensure that your data is protected in accordance with EU data protection standards. By continuing to use our services, you acknowledge and consent to this transfer and understand that your data may be subject to U.S. laws, which may not offer the same level of protection as those in the EU. You retain all rights granted under the GDPR, including access, rectification, and erasure of your personal data.
At any time, you may request a full dump of all of your information, or the complete removal of your information from our servers by contacting privacy[at]playgenerals.online
DataGathered
The persistent user data we save in our database is as follows:
Generals Online Session ID A unique session identifier which enables users to communicate with our service
IP address IP addresses used to register and/or login to GeneralsOnline, used for network connectivity & ban enforcement only.
User ID A unique number identifying the user on GeneralsOnline
Account Type A value specifying if the user used Steam, Discord or GameReplays
Steam ID The users numeric Steam ID, if they logged in with Steam
Discord ID The users numeric Discord ID, if they logged in with Discord
GameReplays ID The users numeric GameReplays ID, if they logged in with GameReplays
Display Name This defaults to the users Steam/Discord display name at login
User stats The stats generated by Generals - wins, losses, favorite army, etc
Crash dump files Provies information about why the game crashed
Connection Outcomes Data on whether a connection to players in a lobby succeeded or failed. We use this data to tweak & improve connectivity in future patches.
Everything else that is stored, is non persistent data, such as the list of lobbies/matches.
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